Airport transfers in Dubai
Airport Transfers
Make your arrival and departure from Dubai seamless and stress-free with the best airport transfer services, ensuring a smooth start and end to your trip. Whether you’re landing at Dubai International Airport (DXB) or Al Maktoum International Airport (DWC), a reliable airport transfer can ensure you’re swiftly whisked away to your hotel or desired destination in comfort. These services offer a range of vehicles, from private luxury sedans and SUVs to shared transfers and even group shuttle services, all designed to suit your needs and budget.
Airport Pickup Up Overview
Traveling to a new destination can be exciting yet a little overwhelming. With Destination Beach Tourism’s reliable airport pick-up services, you can skip the hassle of long taxi queues and avoid delays in reaching your accommodation.
Our fleet of well-maintained vehicles, driven by professional chauffeurs, ensures a smooth and stress-free journey from the airport to your destination in Dubai. Just share your flight details, including your arrival time, and a friendly Destination Beach Tourism’s representative will be waiting for you at the arrival area—ready to escort you comfortably to your hotel or accommodation anywhere in the emirate.
What is Not Included?
- Meet & Greet within Customs/Immigration: Our representative or driver cannot meet you inside the immigration or baggage claim areas due to airport regulations.
- Excess Baggage Charges: Any additional charges for oversized, odd-shaped, or excessive luggage that does not fit safely within the vehicle. Please inform us in advance if you have unusual luggage requirements.
- Child Seats: Child seats are typically not included and must be requested in advance, often incurring an additional charge. Please specify the age of the child when booking.
- Waiting Time beyond Policy: Additional charges may apply for waiting time beyond the complimentary period (see below).
- Tips/Gratuities: Tips for the driver are not included and are at your discretion.
- Transfers between Terminals for Connecting Flights: This service is for transfers to/from a hotel. If you require a transfer between airport terminals for a connecting flight, please clarify with us, as separate services or airport facilities may be more appropriate.
- Services Not Mentioned: Any service or cost not specifically mentioned under the “Transfer Inclusions” section.
Important Instructions & Notes
For Arrivals (Airport to Hotel):
- Provide Full Flight Details: It is crucial that you provide your correct flight number and estimated arrival time when booking. This allows us to track your flight and adjust for delays.
- Meeting Point: After you clear immigration and collect your luggage, proceed to the arrivals hall. Our representative or your driver will be waiting for you there, holding a sign with your name.
- Terminal 1 & 3: Look for your name sign as you exit the main arrivals gate.
- Terminal 2: The meeting point will be clearly communicated in your booking confirmation.
- Flight Delays: We track your flight, so there’s no need to worry about minor delays.
- Complimentary Waiting Time: We offer 60 minutes of complimentary waiting time from your flight’s actual landing time.
- Extended Delays: In case of significant flight delays (e.g., more than 2 hours), please notify us or the emergency contact number provided in your booking confirmation as soon as possible. While we do our best to accommodate, extended waiting times beyond the complimentary period may incur additional charges, or a new booking might be necessary if the driver is required for another booking.
- Finding Your Driver: If you cannot locate your driver, please do not leave the terminal. Immediately call the emergency contact number provided in your booking confirmation.
- Luggage: Ensure all your luggage fits within the capacity of the booked vehicle. If you have excessive or oversized items (e.g., surfboards, multiple large suitcases per person), please inform us when booking to arrange a suitable vehicle.
For Departures (Hotel to Airport):
- Provide Full Flight Details: Please provide your correct flight number and desired pick-up time when booking.
- Pick-up Time Recommendation: We recommend scheduling your pick-up at least 3 hours before your scheduled flight departure time to allow for potential traffic and airport check-in procedures.
- Be Ready: Please be ready in your hotel lobby at the agreed-upon pick-up time.
- Complimentary Waiting Time: We offer 15 minutes of complimentary waiting time from the scheduled pick-up time at your hotel.
- Delaying Departure: If you anticipate being delayed for your departure pick-up, please call us as soon as possible. Waiting time beyond the complimentary period may be charged at an hourly rate.
General Notes:
- Reconfirm Details: We highly recommend reconfirming your transfer details (flight numbers, pick-up times, and meeting points) with us at least 24-48 hours before your transfer date.
- Emergency Contact: You will receive an emergency contact number in your booking confirmation for urgent queries or issues related to your transfer.
- Cancellation Policy: Please refer to our separate “Cancellation Terms and Policies” section for information regarding airport transfer cancellations.
